Guide

Tickets Guide

Ticket panel & staff management system.

Overview

Ticket panel & staff management system. This guide walks you through setup, options and best-practices for the Tickets module.

Quick setup

/ticket setup
Every command in this module also works from the web dashboard.

Step-by-step

  1. Run the setup command above to enable the module.
  2. Configure the channels and roles the module should use.
  3. Use /ticket status (where available) to verify the configuration.
  4. Test the flow in a private channel before rolling out.

All Tickets commands (4)

/ticket setup

Configure ticket category, staff role and log channel.

Requires: Manage Guild
/ticket panel

Send the ticket-creation panel (with button) to a channel.

Requires: Manage Guild
/ticket add

Add a member to the current ticket channel.

Requires: Manage Channels
/ticket remove

Remove a member from the current ticket channel.

Requires: Manage Channels