Reference

Troubleshooting

Common issues and step-by-step fixes.

Slash commands are missing

Re-invite the bot with the `applications.commands` scope. Wait 5-10 minutes and restart your Discord client.

Bot appears offline

Check the status page. If Discord is fine, wait 1-2 minutes — the bot may be restarting.

"Missing Permissions" error

The bot's role must be ABOVE the roles it manages. Grant Administrator or ensure Manage Roles / Channels / Messages are enabled.

Role hierarchy issue

Drag Jennifer's role above every role it needs to manage in Server Settings → Roles.

Database / configuration errors

Run the corresponding `/... status` command. If corrupted, run `/... setup` again to reset the module.

Hosting or latency issues

Check `/utility ping`. Values under 200 ms are healthy. Higher values may indicate Discord API problems.

Discord API rate limits

Bulk actions (mass ban, mass tag, DM broadcast) are throttled by Discord itself. Wait 1-2 minutes between large operations.

Verification not working

Ensure the verified role is BELOW the bot role, and the verification channel is visible to unverified members.

Tickets not creating

Confirm the ticket category exists and the bot has Manage Channels + View Channel permission in it.

Welcome message not sending

Check `/welcomesystem welcome status`. Ensure the configured channel exists and the bot can send messages there.

Still stuck?

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